' The quality of your food is not the same now, we give you full money and take the standard so much?  ' A woman is seen on the phone thundering at a young man.  The young man tried to convince him by saying that the name Usha sister is mine, I am an old customer.  Give a call to your mistress, anyway I don't talk to the servants.  ' The young man loses his temper and says, 'Excuse me, first learn to talk politely.  Food is made by humans, not machines, sometimes it goes up and down.  The woman also says in a loud voice, 'The food is not good, you tell me from above, the mischievous young man hangs up the phone saying not to order food from the front.  A bewildered ailing mother takes care of the situation by scolding her son, 'How can you talk like this?  ' The son shouted that he called me a servant!  am i a worker?  She pacifies him with gestures and calls the customer, ' Kem Cho Usha Behen was talking to the neighbor (taking the name) and she was praising you very much.  She was saying that Usha sister speaks so sweetly.  Well I will tell that story later.  Tell me what happened?  ' And then put the phone on the speaker.  

Those words of praise cool Usha sister and in response she says, 'Aapka servant hai na... leave..' and then pauses and says 'I called to say that today's food is not right'  .  ' Immediately the mistress woman says, 'I was about to tell you the same thing that today's food was not good.  I didn't like it either.  You know the servant you talked to made it because I was sick.  ' The boy gets enraged when he hears his mother calling himself a servant and the family continues to pacify him and the mother continues to say, 'Don't worry, don't pay for today's food and tomorrow I will give you a special gift from me.  I will send the dish.  ' Usha sister also immediately calms down and says ' Na .. Na ... Money keeps coming and going, sometimes mistakes happen.  We've talked enough. Sweetness in your tongue and cool in your mind.  ' And the phone is cut off half the battle, first the daughter praises the mother and later the mother explains to the son, 'Remember the customer is always right, the son sarcastically,' yes, but your son is a servant!  ' Then the mother says, don't take those words personally.  The secret to the success of any business is to listen to the customers first.  When they say sorry because their ego is satisfied, that extra dish is not a bribe, just to show that they are important.  ' MBA daughter says, 'Mother these lessons are taught in business school: Apology (apology), acceptance (accepting compensation). Then the mother replies, What your business school teaches, that is what all the sister mothers of this country  We learn because of family values ​​and we are also MBAs. Family wonders what is MBA, says mother, these scenes from family show 'Pushpa Impossible' aired on SAB TV angry young generation  Teach real MBA lessons and what better time to talk about women power, when we are really worshiping 'Shakti' in Navratri. Fundamental is that if family values ​​are built on family, especially mothers.  If there is a meaningful discussion with , then half of the lessons of the boardroom and MBA class can be learned there.