An Indian Cafe owner has a brilliant way of making sure his customers are polite to each other and to his staff.

Customer behavior is something we all know about. What constitutes customer misbehavior and how are firms able to handle it? Among the types of customer misbehavior are bad, illegal, improper, unethical, or fraud-intentional acts committed by buyers. The proliferation of businesses in different forms and the arrival of highly desirable goods have added to the temptation to have to which unscrupulous customers are susceptible. Virtuous behavior would continue to be observed by a person who is highly cultured and upright.

Public places and institutions are full of people who misbehave with the employees and those present. There was, however, a requirement from the owner of this Indian cafe. It is important to treat his shop staff and other customers with respect and courtesy when visiting his shop.

Customers who are rude at Chaii Point are charged double

A shop in Preston, Lancashire, named Chaii Stop, has introduced a new rule where customers will be charged different prices for the same drink according to how they order. One is charged twice the price for the same drink if they are rude.

According to the Daily Mail, Usman Hussain opened a shop selling chai, doughnuts, street food, and desserts. With the enforcement of this new rule, he hopes he will enforce his business' culture of 'good vibes only'.

The owner also shared the sign explaining his new rule with his customers. It explains that you will pay £5 for a 'Desi Chai', while you will pay £3 for a 'Desi Chai please'. If one takes it a step further, it will cost just £1.90 to say, "Hello, Desi Chai please."

However, the owner hopes that the new rules will force customers to be polite and kind to the staff even though he has yet to experience a bad-mannered customer.  In an interview with the Daily Mail, the soon-to-be father-of-two said, "I think it's a helpful reminder to use your manners because unfortunately, sometimes we need reminding." Despite not having many rude customers, we have noticed that more people are coming in and having a laugh with us since we posted the sign.

Hussain was inspired by a post on social media about an American cafe that enforced a similar rule. It occurred to him that he could also use the same technique in his cafe. According to him, the staff has noticed a much friendlier environment and more customers.